Accounts Receivable Resolution Analyst/Full-Time/Days

Summary

GENERAL STATEMENT OF DUTIES:

The Accounts Receivable Resolution Analyst (ARRA) provides assistance to staff with resolution to difficult accounts at Johnston Health and accounts with credit balances according to Hospital Policy and regulatory, legal, and compliance guidelines. The ARRA is responsible for knowing and remaining up-to-date with legal and regulatory rules related to credit balance accounts, i.e. NC laws, Medicare,  Medicaid, Liability, Worker's Compensation, HMO/PPO, and Managed Care regulatory requirements, and compliance guidelines, and coordination of benefits rules.

MINIMUM QUALIFICATIONS:

High School graduate or equivalent required, additional coursework in accounting preferred. Minimum of three (3) years or more revenue cycle/business office experience. Emphasis on credits or strong working knowledge or credit balances and accounts receivable processes required including: Ability to analyze Explanation of Benefits (EOB's) and experience with ICD-9 coding, insurance terminology and ability to read an Explanation of Benefits, and claims processing. Must have outstanding telephone communication and customer service skills.